Frequently Asked Questions
Answers to all your questions about a771
From accounts to bonuses, betting rules to security — detailed answers to the most frequently asked questions from Bangladeshi players, all in one place.
Whether you are new to a771 or a regular player, questions can come up at any time. Below we have compiled the most common questions from players in Bangladesh across five topic-based groups. Depositing via bKash or Nagad, welcome bonus terms, BPL betting rules, or responsible gaming — all the information is in one place. If you still cannot find an answer, our 24/7 live chat support is always ready.
Account and Registration
To register at a771, you will need an active mobile number or email address, a strong password, and your full name. For identity verification, your National ID (NID) or passport details may be required. The registration process is straightforward and takes just a few minutes.
No. According to a771's rules, only one account per person is allowed. If you attempt to open multiple accounts, they may be closed and any bonuses may be cancelled. If you have an issue with your account, contact us via 24/7 live chat.
On the a771 login page, click the "Forgot your password?" option. Enter your registered mobile number or email — a verification code will be sent to you. Enter the code and set a new password. The process is quick and completely secure.
Yes. After logging in, you can update your contact details, payment methods, and security settings from "Account Settings". However, to change identity-related information such as your name or date of birth, you will need to contact the support team.
a771 is for people aged 21 and above only. Age must be confirmed at the time of registration. Minors are not permitted to open an account, and age is checked during the identity verification process.
Deposits and Withdrawals
Deposits from bKash to a771 are generally instant — in most cases the funds are added to your account within seconds. If there is a delay for any reason, wait a few minutes at most. If the problem persists, contact live chat with your transaction ID.
The minimum deposit at a771 is ৳200 and the minimum withdrawal is ৳800. These limits apply to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. Keep this in mind when making smaller transactions.
Withdrawals from a771 to Nagad are generally completed within 15 minutes to 2 hours. Once your withdrawal request has been verified, the funds are sent to your Nagad account. The same timeframe applies to other methods such as Rocket, Upay, and bank transfer.
a771 generally does not charge any additional fees for deposits or withdrawals. However, your payment service provider (such as bKash or your bank) may apply their own charges, which depend on their own policies. Check the terms and conditions of the relevant payment service for details.
Yes. a771 supports both Rocket and Upay. bKash, Nagad, and bank transfer are also available. The minimum deposit amount is ৳200 for all methods. Log in and go to the "Deposit" section to choose your preferred payment method.
Common reasons for a withdrawal being rejected include — bonus wagering requirements not being met, identity verification being incomplete, or the requested amount being below the minimum. Our 24/7 live chat team is available in Bengali to help resolve the issue — the reason and solution will be communicated to you promptly.
Games and Rules
Go to the cricket section at a771 and select your preferred match from the list of BPL matches. You can place bets on various markets including match winner, toss, highest-scoring team, and over/under. If live betting is active, you can place bets while watching the odds change in real time during the match.
Yes. a771 is built as a mobile-friendly website, so all games, betting, and transactions can be done conveniently from any browser on a smartphone or tablet without a separate app. The layout automatically adjusts to fit your screen size.
RTP is a game's expected long-term payout rate — it is the average measure of how much of the total amount wagered in a game is returned as prizes. For example, an RTP of 96% means that on average ৳96 is distributed as prizes for every ৳100 wagered. This is not a guarantee for any specific session, but rather a statistic calculated over a long period.
a771 uses software only from reputable game providers — such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming. The games from these providers are tested by independent third parties and use Random Number Generator (RNG) technology to determine outcomes.
a771's live casino section offers games run by real dealers. Some live tables may have Bengali-speaking or Asian dealers. The site interface is fully in Bengali and the support team is always ready to assist in Bengali.
Yes, live betting is available in a771's cricket section for major tournaments such as IPL and the ICC T20 World Cup. Odds change quickly during a match, so pay close attention when placing bets and play within a set budget.
Bonuses and Promotions
When you open an account at a771 for the first time and make your first deposit, you receive a 100% welcome bonus up to ৳5,000. This means if you deposit ৳5,000 you will receive an additional ৳5,000 as a bonus — giving you a total of ৳10,000 to start with. The bonus is added automatically.
Wagering refers to how many times the bonus amount must be bet before it can be withdrawn. The wagering requirement for a771's welcome bonus is 20x. For example: if you receive a ৳1,000 bonus, you will need to place a total of ৳20,000 in bets before it becomes withdrawable. Bets may be counted differently across different games — see the full terms and conditions for details.
a771's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Your tier advances based on your regular playing activity. Bronze members receive a weekly cashback of up to 0.3%, Silver 0.6%, Gold 0.9%, and Platinum a maximum of 1.2% cashback.
VIP cashback is added to your account on a weekly basis. Whether cashback can be withdrawn depends on the applicable terms. Generally, cashback can be used with low or no wagering requirements. Check the promotions page or live chat for specific details.
Yes, a771 runs promotional offers during Eid, the BPL season, IPL, and other special occasions. These offers may include free bets, additional bonuses, or special cashback. Log in and visit the promotions page to see the latest offers.
Security and Responsible Gaming
Yes. a771 uses SSL encryption technology to keep all data secure. Your personal information, payment details, and transaction history are not shared with third parties. You can find more details in our privacy policy.
Responsible gaming means playing for entertainment within your own budget and time limits. a771 gives players the option to set deposit limits, use self-exclusion, and take breaks. If you notice signs of addiction or loss of control, seek help immediately. Learn more on our responsible gaming page.
Through self-exclusion, you can limit or stop access to your own account for a set period of time. To do this, go to "Responsible Gaming" in your account settings or let our 24/7 live chat team know. Once the decision takes effect, your account will only be reactivated after the set period has ended.
Use a strong and unique password to keep your account secure. Do not share your login details with anyone. If you notice any suspicious activity, change your password immediately and notify us via live chat. a771 supports two-factor verification to ensure the security of your account.
a771's support team works seven days a week, twenty-four hours a day (BST, UTC+6). Open the live chat window from the bottom of the site or from your account page — you will receive instant assistance in Bengali. You can also contact us by email at [email protected].
Still have questions? Contact support
Our 24/7 live chat team is always ready to answer any of your questions in Bengali. You can also write to us by email at [email protected].