a771's Privacy Policy — Your Information Is Our Responsibility

1 Information Collection

a771 collects various types of personal information to provide its services. This information generally comes from two sources: what you provide directly, and information collected automatically while you use our platform.

1.1 Information You Provide Directly

Information you provide during account registration and management:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• National ID card or passport details (for identity verification)
• bKash, Nagad, Rocket, or Upay account number (for transactions)

1.2 Automatically Collected Information

Our system automatically collects the following information:

• IP address and device identification details
• Browser type and operating system
• Date, time, and duration of website visits
• Information about the pages you have visited
• Referral URL (where you came from before reaching our site)
• Gaming activity and betting history
• Login time, session duration, and activity logs

2 Purpose of Information Use

We use the information we collect only for specific and legitimate purposes. a771 never uses your information for unnecessary or unauthorised purposes.

2.1 Primary Use

• Creating and managing your account
• Verifying your identity and confirming your age (21+ verification)
• Processing deposit and withdrawal transactions
• Providing gaming and betting services smoothly
• Providing customer support via live chat
• Correctly delivering bonuses, promotions, and cashback

2.2 Security and Compliance

• Preventing fraud and money laundering
• Monitoring responsible gaming policies
• Detecting unusual activity on accounts
• Keeping records for dispute resolution and audits

2.3 Service Improvement

• Improving the performance of our platform and user experience
• Providing a customised experience based on your preferences
• Sending relevant promotional information (only with your consent)
• Resolving technical issues with the service

3 Information Storage and Protection

a771 uses industry-standard security measures to protect your personal information. We believe that data protection is not just a technical matter — it is also our commitment.

3.1 Technical Protection

• SSL (Secure Sockets Layer) encryption — all data transferred between the website and servers is encrypted
• Storage of sensitive information using AES-256 encryption
• Servers protected by firewalls and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-Factor Authentication option

3.2 Organisational Protection

• Only authorised staff can access your information
• All staff receive regular training on data protection
• Strict access control policies are followed
• A rapid response plan is in place for data breaches

4 Information Sharing and Disclosure

a771 does not sell your personal information to third parties. However, in certain situations sharing information may be necessary:

4.1 Service Provider Partners

For payment processing, we share necessary transaction information with mobile banking platforms such as bKash, Nagad, Rocket, and Upay. Game software providers (such as JILI, PG Soft, Pragmatic Play, and Spribe) may receive a limited amount of information to provide technical services.

4.2 Legal Obligations

In the following cases we may be legally required to disclose information:

• In response to a court order or a lawful request from a government authority
• To comply with regulations related to the prevention of money laundering
• To assist in the investigation of fraud or other crimes
• To protect the rights and safety of ourselves or other users

4.3 Business Transfers

In the event of a business merger or acquisition, your information may be transferred to the new entity. If such a change occurs, we will notify you in a timely manner.

5 Cookies and Tracking Technologies

The a771 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of our platform.

5.1 Types of Cookies

• Essential Cookies: For maintaining your login session and basic functionality — the site does not work properly without these.
• Performance Cookies: For analysing which parts of the site are used most — helps with site improvement.
• Preference Cookies: For remembering your language and display preferences — personalises the user experience.
• Analytics Cookies: Collects aggregate statistics for monitoring and improving our services.

5.2 Cookie Control

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect some functionality of the site.

6 Financial Transaction Information

We pay special attention to the protection of financial information. All financial transactions on a771 are handled through recognised payment methods.

6.1 Deposits and Withdrawals

• Minimum deposit amount: ৳200 (per method)
• Minimum withdrawal amount: ৳800
• Typical withdrawal time: 15 minutes to 2 hours
• Payment methods: bKash, Nagad, Rocket, Upay, and bank transfer

6.2 Protection of Financial Information

Your full payment account number or banking credentials are not stored on our servers. Once a transaction is complete, only the information necessary for record-keeping is retained. All financial information is protected by encryption.

7 Privacy of Minors

a771 is for people aged 21 and above only. We do not knowingly collect any personal information from minors.

We verify age at registration and no one under 21 is permitted to register. If we learn that a minor has registered on our platform, that account will be closed immediately and all collected information will be deleted.

If you believe that a minor is using our platform, please inform our support team.

8 Your Rights

You have specific rights regarding your personal information. a771 fully respects these rights.

8.1 Right to Access Information

You can contact us at any time to find out what information we hold about you. We will provide that information to you in a clear and understandable format.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you can request that it be corrected. This can be done through account settings or via live chat.

8.3 Right to Delete Information

In certain circumstances you can request that your information be deleted. However, some information may be required to be retained for a specified period due to legal obligations or the need for dispute resolution.

8.4 Right to Object to Data Processing

You can withdraw your consent to marketing communications at any time. To do so, contact us via live chat or email.

9 Data Retention

a771 retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active account data: for as long as the account remains active
• Transaction records: at least 5 years from the date of the last transaction (in accordance with financial regulations)
• Identity verification documents: must be retained for a specified period even after account closure
• Marketing preferences and communication history: deleted upon withdrawal of consent or account closure
• Gaming logs and activity history: for as long as needed to resolve disputes

Once the retention period expires, data is securely deleted or anonymised so that you can no longer be identified.

10 Policy Changes

a771 reserves the right to update this privacy policy as needed. When changes are made:

• The updated policy will be published on this page and the "Last Updated" date will change
• For significant changes, a notification will be sent to your registered email address
• Continued use of the platform after changes have been made will be considered acceptance of the new policy
• If you do not agree to the changes, you may request to close your account

We recommend you visit this page regularly so you stay informed about our latest privacy policy.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

• 24/7 live chat support — available in Bengali
• Email: [email protected]
• Response hours: Monday to Sunday, around the clock (BST UTC+6)

We are committed to processing your request as quickly as possible and within 30 business days.